Ms Lourey said people who are experiencing problems with mental health are often the most vulnerable people in the community, such as the homeless or the elderly, and they are not given enough support to navigate the sometimes complex processes of accessing help.

Ms Lourey visited Orange as part of a statewide consultation to inform the review of Living Well: A Strategic Plan for Mental Health in NSW 2014-2024, a 10-year plan for mental health reform in NSW.

A team informing the commission met with representatives from several health care providers in Orange this week including LikeMind, LiveBetter and Mission Australia's Benjamin Short Grove aged-care facility, to gain insight into mental health care in Orange.

Ms Lourey received feedback on the Rural and Remote Mental Health initiative, which focused on improving mental health in the mining, quarrying, resources and remote construction sector, as well as improving outcomes for Indigenous communities and for agricultural and farming communities.

She said while the Orange representatives reported the funding for the program was worthwhile and that the range of services available had improved, there was still reports that the process was too hard.

"People who are trying to help young people in particular are still finding it too difficult," she said.

Ms Lourey said transport availability for people living out of town remained a problem, as did the concern retiring doctors in regional areas might not be replaced.

Ms Lourey said if she could hope for two outcomes from her visit to Orange once an updated plan is presented to government at the end of the year, it would be for improved integration between care providers and a plan to keep and retain skilled health workers to the area.

The Commission met with members of the public with lived experience of mental health on Tuesday and Wednesday to hear their accounts of services in Orange.