Orange health survey to answer questions on gaps in services

YOUR VIEWS WANTED: Orange hospital is part of the Western NSW and Far West local health district, which is seeking community feedback on services via a survey.
YOUR VIEWS WANTED: Orange hospital is part of the Western NSW and Far West local health district, which is seeking community feedback on services via a survey.

Do you think there should be more bulk billing in Orange? Are you satisfied with GP after-hours services? Do services such as palliative care need improving?

A new and online health needs survey is giving residents of Orange and Western NSW the chance to identify what needs improving when it comes to health services.

The online survey is the third stage of a “needs analysis” by the Western NSW Primary Health Network (WNSW PHN) in partnership with the Western NSW and Far West local health districts.

Other stages involve a telephone survey of 3000 households and community consultation in Orange, Broken Hill, Bourke and Dubbo in the form of workshops focused on Aboriginal health, community, and GPs, service providers and allied health.

The online survey at www.wnswphn.org.au asks respondents where they believe there are gaps or shortcomings in healthcare services, what they consider to be the biggest health concerns facing their communities and what improvements are needed.

It takes about 10 minutes to complete with any personal details provided remaining confidential.

GET INVOLVED: Chief executive officer of the Western NSW Primary Health Network Andrew Harvey is urging participation in a new online health needs survey. Photo: FILE PHOTO

GET INVOLVED: Chief executive officer of the Western NSW Primary Health Network Andrew Harvey is urging participation in a new online health needs survey. Photo: FILE PHOTO

Chief executive officer of the WNSW PHN Andrew Harvey is encouraging participation in order to “improve health outcomes for everyone”.

He said the community consultation had provided “valuable information on health needs in our region”.

“Issues around access to services were raised including distance to travel and cost of specialist services along with men’s health and the important role men play in raising children and supporting health families,” Mr Harvey said. 

“Health service providers have also highlighted the need for better coordination and information sharing between services to support people in the community with complex health needs.”

“The information that came out of the Aboriginal health sessions was fantastic including the need for services that are led and informed by Aboriginal community, culture, values and connection to the country which provide a holistic and culturally safe experience.”

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