Jack Evans says customers in his Orange CBD store were "understanding" when it came to the new rules requiring them to show their vaccination status yesterday.
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However, the President of the Orange Business Chamber says he can see why many business owners have been nervous about the changes and how their customers are going to react.
"It is a big ask on business owners and particularly on junior staff," he said.
"That's the risk - if you have a junior staff member... and they've got to address someone that's twice their age and refuse them entry if they can't show them the correct proof of vaccination - it is a very sticky situation."
From today, under the NSW Government's reopening roadmap, unvaccinated people are not allowed to enter "non-critical" retail shops and the onus is on businesses to check people's vaccination status.
Mr Evans said the new rules could also be difficult for some older people who don't have access to smartphones and had faced delays getting a physical proof of vaccination card.
A "handful" of Orange businesses have chosen not to full open or remain closed until December 1, when proof of vaccination is no longer required, but Mr Evans says other business owners, including himself, will just have to "roll with the punches" until then.
"I myself am only half vaccinated so there are restrictions on what I can do in the community until I get my second Astra Zeneca. I'm just going to apply that same understanding to my customers and hopefully they are the same.
"The harsh reality is we're all in the same boat and were going to have be patient and do the best we can."
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