NOT HAPPY: "I regret that I will be transferring my membership to a fund which has a local representation employing local people," says Ray Wilson. Photo: JUDE KEOGH.
It is saddening to read that HCF health insurance is closing the Orange and Dubbo branches (Central Western Daily, July 7).
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I have been a member of the fund since 1972 and it is with regret that I will be transferring my membership to a fund which has a local representation employing local people.
Insurance companies have no hesitation in increasing rates and cutting staff numbers all in order to improve the income of their many middle and top management salaries.
My message to HCF is to keep local branches or lose members and don't try to tell me that I can get a better service online or by phone, it doesn't happen.
