All across the country this week, managers such as Ambassador Orange manager and owner Renee Cullis have been forced to lay off workers in their thousands as Australia moves to shut down hospitality businesses due to coronavirus.
It's resulted in thousands having their first experience with Centrelink, which has had payments and benefits increased but also forced those without jobs to stand in queues - virtual or physical - for hours on end.
Mrs Cullis was one of the thousands of business owners across the country who had to sit down with 16 casual staff and tell them they would lose their jobs.
"It was horrible, it the worst day of our lives having to do it," Mrs Cullis said of the lay-offs.
"A lot of our workers have younger families or are in that older age group who rely on it and it was just awful [for us and for them]."
"We'd kept them up to date with everything which was going on and kept them in the loop, I think they understood."
She said while there'd been a small group of miners staying in accommodation across the city, smaller venues would be hit even harder, and Mrs Cullis feared the worst was still to come.
"At the moment we still have two full time staff but will have to explore them going on annual leave in the next few weeks," she said.
"It's really, really scary."
It's been a massive upheaval for workers across the country, with some estimates of over 80,000 across the country losing their jobs on Monday alone.
Kate Bowyer is in the process of registering for the jobseeker allowance at Centrelink after she was stood down from her job in Orange's hospitality sector.
Ms Bowyer, who will still have a job to go back to in the future, said the Centrelink process has been difficult.
"The Centrelink online application is the most frustrating eight hours I've ever spent behind a computer, and I still haven't finished it," Ms Bowyer said.
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"It should take 30 minutes."
Tony Rhead was another who lost a hospitality job, with the bartender at Duntryleague finding out just as he flew back into the country from New Zealand.
While his job loss hadn't left him in dire straits, he hoped those who needed it were given a leg-up quickly.
"For those people with families and dependants, it's critical they get the support they need as soon as possible," he said.
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