IT might not be the most glamorous role in a hospital, but Orange Health Service's administration staff have proven they are no less indispensable.
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The hospital held its administration awards on Friday afternoon, which recognised six individuals and teams for their work during the past 12 months.
Robyn James received the outstanding achievement for her work on the switchboard, recognised for her welcoming manner and attention to detail.
Mrs James started at the hospital in 1970 when it was still located on Prince Street.
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Today, she deals with up to 800 calls on a daily basis and said she appreciated being able to work at the same place for so long.
"You've got to have a calm head and not get in a fluster," she said.
"I'd never had a job interview in my life, but I went from a doctor's surgery to the hospital."
Meanwhile, the cardiology team of Maree Stevens, Jasmine Cassell and Carmel Powell received a highly commended.
Most times, they're the first and last person the patient sees.
- Administration manager Leeanne Wright
Ms Stevens said the trio had started in December from scratch, transferring 12 months-worth of data and putting procedures and workflows in place to create a new department.
"It's overwhelming, we're very proud of everyone who works in cardiology," she said.
The women's and infants team of Alana Atkinson, Sam Bullen and Alisa Nichol were named team of the year for their 'daily huddles' to share information within the department.
But they said the pleasure in their jobs was, simply, "babies".
"We look after the the pregnant women from 12 weeks until birth, sometimes earlier," Ms Bullen said.
"We're on track to have over 1000 births this year."
The AIDET award, which refers to communication with patients, went to Kim Bush for keeping patients and their families informed about admissions.
The award for closing the gap went to mental health Aboriginal liaison officer Matthew Scott for his role helping a trainee.
Rachel Jones in cancer services received the peer acknowledgement award for creating a calm and supportive environment while mentoring other staff.
Administration manager Leeanne Wright said her staff were the glue holding the hospital together.
"Most times, they're the first and last person the patient sees," she said.
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