SO much for electricity suppliers supplying cheaper electricity …
I received a very intimidating email from Origin Energy, who I have been dealing with for over 10 years, stating that if I did not contact them to renew my 12-month contract I would be immediately restored to the ordinary rates of supply, which would cost me approximately $1700 extra a year.
Having now contacted them I was offered a discount of 23 per cent, having been on a discount of 25 per cent for the last two years for being a continuous user.
It made me wonder how high are their ordinary rates if they can offer 23 per cent discounts.
I queried the change, and the answer was ‘that's the best we can do’. No changes to the basic charges, just a two per cent drop in the discount.
It is not the change in the discount: it’s the attitude of the email and the operator I spoke to.
It made me wonder how high are their ordinary rates if they can offer 23 per cent discounts, and how many customers are being overcharged for not renewing their contracts.
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