'Impossible' to shop around: The problem with insurance and surgery

By Esther Han
Updated January 4 2018 - 9:48am, first published December 11 2017 - 3:28pm

Consumers are often told to "shop around" to save money, but for privately insured patients, calculating and comparing the out-of-pocket costs for surgeries can be "perplexing and sometimes impossible".

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