DAY BY DAY: Is it offensive or polite to call a woman ma'am?

By Central Western Daily
Updated November 24 2017 - 5:38pm, first published 5:30pm
MANNERS: People in the service industry seek out ways of trying to be polite to guests and customers but depending on age and where you're from, sometimes names aren't taken as intended. Photo: STOCK IMAGE
MANNERS: People in the service industry seek out ways of trying to be polite to guests and customers but depending on age and where you're from, sometimes names aren't taken as intended. Photo: STOCK IMAGE

Despite living in multicultural society, small cultural differences remain, even among western countries.

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