THE administrator appointed for a company offering discounted solar panels under a bulk buy scheme is “reasonably confident” customers and would-be customers will receive their products.
Horizon Solar Technologies and Parkes Shire Council began offering solar panels under the scheme in 2012, with 300 people taking up the offer.
The scheme was extended to residents within 100 kilometres of Parkes and advertised heavily in Orange.
But last week company representatives told council staff they had gone into administration.
“We’re doing everything we can to keep the business afloat and alive,” the administrator and manager principal of Parramatta firm Condon Associates, Schon Condon said.
“In due course customers will have their projects completed with minimal difficulties or delays ... but I can’t make any absolute guarantees at the moment.”
Mr Condon said creditors of the company, either suppliers or those owed money, should contact his firm if they have not received correspondence.
“It’s too early to say whether or how much people will get back,” he said.
Customers with concerns should continue to contact Horizon Solar on the same phone numbers, but if they feel they have been deferred or delayed they should contact Mr Condon’s firm.
Parkes council community engagement officer Jodi Howard said the council’s agreement ended with Horizon Solar when the company went into administration.
So far council has received 20 calls from people chasing their projects or asking about the validity of warranty which she said would be honoured by Horizon Solar or the manufacturer
“We’ll be monitoring the status of it,” she said.
Mr Condon was uncertain how many customers were left in limbo, but said his firm would look to restore the arrangement with Parkes Shire Council.
He said the business had been sold to another entity to protect the operations.