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No time to hold a dying patient’s hand

03 Jul, 2009 08:40 AM
NURSES at Wontama Aged Care facility claim the institution is so severely understaffed patients are now only having their most basic physical needs met.

Yesterday NSW Nurses Association organiser for nursing homes in the greater western area Amanda Walsh met with 11 off-duty Wontama nurses who expressed their concern over the ongoing “chronic staff shortages”.

According to Ms Walsh, nurses at Wontama no longer get time to read papers to patients, rub their back when they’re in pain and hold their hand when they’re dying.

“Nurses are only able to care for the mechanical parts of living ... what have the elderly done to deserve this?” she said.

According to Ms Walsh, one of the nurses’ chief concerns is the overnight staffing levels which allow for one registered nurse to care for 80 high dependency residents.

“Of paramount concern is the lack of appropriate government regulation that has allowed this situation to develop,” said Ms Walsh.

Ms Walsh said the lack of nursing staff was proving “extremely distressing” to the nurses.

“Care is very largely dependent on adequate staffing levels and when staffing levels decline there is an increased incidence of pressure sores, weight loss, dehydration and contractures,” she said.

“Aged care nursing not only involves the physical aspects of care but a high level of emotional and psychological support is required by appropriately educated and trained nurses to care for these often very complex resident needs.

“In a wealthy society like Australia this should be a given.”

Ms Walsh urged concerned citizens to email the federal Minister for Ageing Justine Elliott with their concerns.

The nurses will step up their campaign by handing our pamphlets on the nursing shortages at Orange City Centre between 10-2.30pm on July 11.

In response to yesterday’s meeting UnitingCare Ageing Western Region director Jenny Coutts said nursing levels at Wontama met government requirements.

“Yes, there is only one registered nurse on overnight but that nurse is supported by four care service employees,” said Ms Coutts.

“The fact that this is an aged care facility means that at night people sleep, however if the nurses needed help they can call in extra nursing staff and we encourage that.

“In many cases the nurses are not using the resources available to them.”

According to Ms Coutts, it is the registered nurse’s job to assess the patients’ needs and then call on a range of support people to help.

“Caring for patients is not solely the responsibility of nurses,” she said.

Ms Coutts said a patient would never be left to die alone as there are many people, including family and the clergy, who are called upon at this time.

Ms Coutts confirmed that UnitingCare Ageing was also in the process of employing extra nursing staff.

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Date: Newest first | Oldest first
It is heartbreaking to read of the plight of aged residents in Wontama and the stress placed on staff. Our elderly deserve more than the basic care described. Meeting Government requirements appears to be the lowest rung on the ladder of care. I hope Orange residents take up the challenge and contact Federal Minister for Ageing Justine Elliott.
Posted by Marlene, 3/07/2009 11:40:02 AM
if they are screaming for help it would be great to see the details on where to go and who to speak to put up on here!
Posted by nathanh, 3/07/2009 4:35:26 PM
Unfortunately, this is reality. There is a chronic shortage of nursing staff, diversional therapy staff and welfare/social workers. Orange, you are dreaming if you think you are alone. The Governement needs to address the level of funding provided to RACF's. Get realistic, the people in these facilities are needing more and more care. How acn one RN care of 80 elderly high level residents??? I agree more staff are needed BUT the training of the staff is also lacking. CSE2's or PCA's earn about $15 an hour...pay peanuts you get monkeys! The elderly deserve better.
Posted by Jen, 3/07/2009 6:44:52 PM
It's a sad day indeed when an elderly person has to die alone in their bed and have no one to sit with them, to comfort them or talk to them. Where are all these volunteer organizations like the CWA ladies, U3A ladies, Salvos and other groups who could step up to the mark and do this sort of thing so nurses will have more time for the medical side? Sure it's a damn hard job to do, I have done it twice but it's time organizations wanting financial handouts (not specifically those above but ALL).. step up to the mark and be human beings for a change.
Posted by MareeK., 5/07/2009 2:07:43 PM
after reading your article about aged care I feel that the Management at Wontama is taking this personally,as I read what the nurses and their union are saying is that Aged Care needs helpI think that the nurses at Wontama are great for letting the community know what is really happening in our nursing homes in NSW Good on you staff at Wontama keep up the good work,I will visit your stall on Saturday and send Email to minister to support you your work mates
Posted by snow, 6/07/2009 12:01:13 PM
In reply to Nathanh 3/7/2009 you can go to www.becausewecare.org.au and follow the llinks also you can come and visit our stall on Saturday 11/07/2009 at Orange City Centre from 10am -230pm we will have forms you can sign and we will present them to the Federal Minster for Ageing
Posted by lyn, 6/07/2009 12:09:59 PM

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DISTRESSING: NSW Nurses Association organiser for nursing homes in the greater western area Amanda Walsh (right) met with off-duty Wontama nurses yesterday to discuss the aged care provider's staffing levels and conditions.
DISTRESSING: NSW Nurses Association organiser for nursing homes in the greater western area Amanda Walsh (right) met with off-duty Wontama nurses yesterday to discuss the aged care provider's staffing levels and conditions.

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